About the Book Praise for Sales Chaos The Authors Learn More

What if chaos is good?

What if random complexity is not the enemy, but a competitive asset instead? Could it be possible to thrive in the chaos, to actually harness it during your sales conversations?
Sales Chaos is a groundbreaking book that outlines a new paradigm that applies the latest research and the scientific principles of chaos theory to the challenges facing today’s sales professional.

The result of this philosophy creates a whole new approach to business, one in which sales conversations are driven by relevance, not simple activity. It’s called Agility Selling.


It's not a sales technique. Nor is it a sales process. While techniques and processes have value, Agility Selling is bigger than that. It is a genuinely fresh approach to selling, birthed by chaos and grounded in science. Agility Selling is a methodology designed to help you identify repeatable and predictable patterns in the complex world of selling so that you can consistently be more relevant than your competition and create more value for your clients.
It doesn’t matter if you are new to sales or a seasoned professional; Sales Chaos provides the key information any seller should know to turn the scientific theory of Agility Selling into more relevant sales conversations and bottom-line sales results.

Praise for Sales Chaos

  • Great read! A must read for anyone who wants to stay relevant with their customers.
    -- Ryan McMichael, Sales Executive, EMC
  • A differentiator! We often look for what distinguishes the great reps from the rest.  This book helped us identify the patterns and approaches that often go unspoken with top-performers.
    -- Pat Mustico, Sales VP, Microautomation
  • Old models and sales processes are just that – tired and outdated.  The Buying profession has moved ahead of their counterparts in Sales.  Sales Chaos will give you a unique and new lens to view the dynamics of Sales, so you can go out and do something about it.
    -- Steve Thompson, Multi-Billion Dollar Negotiator and Managing Partner, Line Of Sight, Inc.
  • A thought-provoking and game changing look at the discipline of the sales conversation. Everyone who calls themselves a sales professional must read this book.
    -- Eric Kerkhoff, District Sales Manager, Hewlett-Packard Company

Tim Ohai

Tim Ohai, M.S., is the founder and president of Growth & Associates, a consulting group that focuses on solving sales and marketing problems, with an emphasis on changing the behaviors that drive success.

With well over a decade’s worth of experience in developing sales team performance, he consistently helps Fortune 500 companies design and implement selling solutions internationally, build sales systems that increase revenue and customer loyalty, and create genuine coaching cultures. He is often asked to consult larger, more complex issues, especially around the topics of redesigning sales organizations and leading organizational change.

His expertise and enthusiasm have taken him to Latin America, Europe, Africa, Asia, and the Middle East as both consultant and keynote speaker. Tim has a master’s of science in industrial/organizational psychology, but don’t hold that against him.

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Brian Lambert

Brian Lambert, Ph.D., is a senior analyst with Forrester Research, serving technology sales enablement professionals. In this role, he helps sales, marketing, and portfolio leaders design, implement, and optimize services that bridge the gap between strategy and execution with buyer-relevant initiatives.

He is a thought leader in overcoming the key challenges associated with changing behaviors with relevant people strategies designed to help large- and mid-sized organizations execute on their changing go-to-market strategies.

Brian has fifteen years of experience in all facets of sales, sales management, and sales training and is an internationally recognized expert on transforming sales team systems, processes, and people in North America, Africa, Europe, and the Middle East. He has a master’s of science in human resource and information resource management and a Ph.D. in organization and management, and, yes, you may hold that against him.

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